The Flexible Homelessness Outreach Support Service assists people with different levels of support needs: from low level to more complex needs, to progress from emergency and temporary accommodation and other homelessness services into a permanent tenancy.
Turning Point Scotland is operating this service in two sectors of Glasgow, the North West and the South.
The aims of the FHOSS are:
- Reduce the length of time people remain in homelessness services
- Reduce repeat presentations
- Reduce the risks leading to homelessness
- Increase the numbers of people in their own tenancies
Who is the service for?
FHOSS supports people with repeat presentations of homelessness with complex needs including mental health vulnerabilities, physical or learning disabilities, alcohol or substance dependency issues.
The Flexible Homelessness Outreach Support Service will work with individuals aged 16+, assessed as being homeless and who Glasgow City Council has a statutory duty to provide support for. The service will also work preventatively to support individuals at risk of homelessness.
The service will be provided 365 days a year from 8am-8pm Monday to Friday and from 10am-6pm at weekends and public holidays.
Referrals
The North West or South Area Community Homelessness Team will be the primary route for admission to the service – their initial assessment of housing need will inform the resettlement plan. Referrals to FHOSS will be made via a single point of contact. The service will accept referrals from other sources (HSCP, CATs, Recovery Hub etc) subject to discussion with the local Community Homelessness Teams to ensure the homeless duty is accepted.
A rapid response will ensure a key worker is allocated and initial meeting arranged within 24 hours. Our service will meet people where they are (temporary furnished flat, bed and breakfast, own tenancy or community facilities). We will use Peer Support Workers implementing principles from Housing First and using assertive outreach approaches to increase engagement with hardest to reach individuals.
You can download the leaflet for the Flexible Homelessness Outreach Support Service
Contact details
209 Govan Road
Glasgow
G51 1HJ
Telephone Number: 0141 419 4520
fhossgovan@turningpointscotland.com
Contact Number: 0800 027 4485
Unit 6
69 Dixon Road
Govanhill
Glasgow
G42 8AT
Telephone Number: 0141 406 4380
fhossgovanhill@turningpointscotland.com
Unit 6
The Wedge
Barrhead Road
Pollok
Glasgow
G53 5AB
Telephone Number: 0141 406 4370
fhosspollok@turningpointscotland.com
Suite 11
Firhill Business Park
74/76 Firhill Road
Glasgow
G20 7BA
Telephone Number: 0141 404 1185
fhossfirhill@turningpointscotland.com
Holy Cross Church
2064 Great Western Road
Knightswood
Glasgow
G13 2HE
Telephone Number: 0141 434 0518
fhossknightswood@turningpointscotland.com
3 Gairbraid Avenue
Glasgow
G20 8YA
Telephone Number: 0141 406 4400
fhossmaryhill@turningpointscotland.com