Terms and Conditions

Who we are

Turning Point Scotland is a charity registered in Scotland, Charity Number SC028827. Our head office is based at 54 Govan Road, Glasgow, G51 1JL. Tel 0141 427 8200. However we are continually expanding and have several offices through Scotland. Addresses of each service can be found on each individual service information page.

About the accuracy of the information contained within our website

The information contained within our website was correct at the time of going to press. It is a feature of our website that much of the information regarding individual services is contributed to us by our services and each service endeavours to keep its information as up-to-date and accurate as possible. However, as services continue to grow information can become out-of-date and we apologise for any inconvenience should this happen. Please contact each service directly for further and/or updated information.

We reserve the right to make changes to the website information to correct any errors or omissions (or at our discretion) without notice and without liability to you. Likewise, we reserve the right to make changes to these ‘terms and conditions’, which will come into effect from the date of posting onto the website.

External websites to which we provide hypertext links are not under our control and we take no responsibility and shall not be liable in any way for their content.

In the event that you find any inaccurate information on our website or have any complaint about what we have published, please email comments@turningpointscotland.com. We will investigate on receipt and take such action which we, in our sole discretion, determine as being appropriate having regard to all circumstances.

About copyright in our website

You may view website information in a web browser for private browsing purposes only. Copying website information into a computer cache or storage device for private on or off-line browsing purposes is also permitted. You may not make a copy of the website information or any part of it for any other purposes without our prior written consent, which may be granted at our discretion (or where we do not own the copyright, we will direct you to the owner themselves for such consent). Nothing in these terms and conditions or on our website constitutes a licence to use of copy the website information.

About hypertext links to our website

Before providing a link to our website you must seek our permission. To do this, email comments@turningpointscotland.com with details of the URL to which you wish to link and the URL of the page on which you will be displaying the link. We do not permit the display of our web pages in any html frame unless we have expressly authorised this.

About the Internet Service

We and all other web publishers have no control over the internet, which is a global public network of computers and the method by which you access our website. As a consequence and in common with most web publishers, we take no responsibility for service interruption or the transmission of viruses or other malicious computer code through our website.

About the law relating to these terms and conditions

We are situated in Scotland and the law of Scotland shall govern any interpretation of these terms and conditions. The Scottish Courts shall have jurisdiction in any disputes between us.

About these terms and conditions

Your acceptance of the terms and conditions is made by browsing our website and is dated to your first use of the website. If you do not accept the terms and conditions or any part of them you should stop using our website immediately.

When we provide services, we want to make them easy, useful and reliable. Where services are
delivered on the internet, this sometimes involves placing small amounts of information on your device,
for example, computer or mobile phone. These include small files known as cookies. They cannot be
used to identify you personally.
These pieces of information are used to improve services for you through, for example:
‣ enabling a service to recognise your device so you don’t have to give the same information several
times during one task
‣ recognising that you may already have given a username and password so you don’t need to do it
for every web page requested
‣ measuring how many people are using services, so they can be made easier to use and there’s
enough capacity to ensure they are fast
Our use of cookies
Cookies for managing your current visit
Name Typical content Expires
site_session randomly generated text when user exits browser

Cookies for improving service
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and
volumes of usage. This to ensure that the service is available when you want it and fast.

Name    Typical                                            content Expires
_utma randomly generated number 2 years
_utmb randomly generated number 30 minutes
_utmc randomly generated number when user exits browser
_utmz randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) – 6 months

For further details on the cookies set by Google Analytics, please refer to the Google Code website