Being Involved

Involving the people we support in the decisions we make about the service they, and others, receive from us is intrinsic to our organisational values.

People can be involved at a variety of levels.  They should always (where possible) be involved in decisions made about the package of support they personally receive, but additionally they can choose to become involved in:

• the way the service they use is delivered
• the way Turning Point Scotland as a whole delivers services
• influencing government policies as part of the voice of Turning Point Scotland

Being involved in the planning and delivery of a service may offer people the opportunity to learn new skills, and people often say that they feel they are more in control of their life and feel more confident as a result of being part of a service rather than simply receiving a service.  Participation can also offer raised self esteem from the knowledge that you are making a difference to other people's lives by helping to improve the way services are delivered.

Each service uses varying methods of gaining feedback from service users that may influence the way a service is delivered e.g. suggestion boxes, house meetings, surveys, focus groups.  There are many other ways people may become involved in delivering a service.  Here are just a few - offering peer support, promoting the service to others, facilitating group work, delivering training, being involved in staff recruitment. 

As an organisation we are keen to continually improve the way we involve people in our services so if you would like to be more involved please contact us.