“My journey began in the crisis centre, then the past 5 ½ months have been in the 218 project for women. I have received group therapy to build me back up and I return to my community in 3 weeks. I don’t know what lies ahead and can only continue to hope and pray. The main lesson I have is that I had to learn to live with and love the one person I can’t get away from – ME.”

The 218 Service provides an alternative to custody for women in the criminal justice system. We provide programmes of intensive support and group work to empower the women to address the root causes of their offending.   With a view to support them to break the cycle of offending which results in the ‘revolving door’ syndrome of maintaining their involvement in the criminal justice system and prison service

The service offers a 12 bed Residential Unit and a Community Engagement service for women who still reside in the community.  As many of the women who access our service have a wide range of mental and physical issues we have an integrated health team and psychological therapy team to address these.

Who is the service for?

The service works with women aged 18 and over who have live criminal justice involvement in the last 12 months.  Many of the women who are referred to the 218 Service will have a range of complex needs such as addiction, mental health,  physical health,  trauma, chronic low self-esteem and self-confidence as well as social isolation


We can accept referral from all sources; Glasgow courts, Criminal Justice teams, Community Addiction Teams, Voluntary sector organisations, health practitioners, and self-referrals

Once a referral has been made, an initial assessment appointment will be sent out.  The 218 assessment process takes place over 2 sessions to include a health assessment.  Once the assessment is complete they will commence their 218 programme and be allocated a keyworker, whether this is in our residential unit or community engagement service.

We will provide regular formal and informal updates on women’s progress as she engages with our programme.  These will be at regular  intervals throughout her programme as agreed with all parties supporting the women.

Contact details

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218 55.865000, -4.264000 (Directions)

218 Service
218 Bath Street
G2 4HW
T: 0141 331 6200
E: 218@turningpointscotland.com